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MAF Custom Reporting - Report Builder Examples

Trifecta Teams Support
  • Updated

Below you will find examples of the existing reports that show up in MAF Report Builder. If the image text is too small, then please use your browser zoom function.

In this article:

  1. Abandoned
  2. Abandoned1
  3. Agent Inbound Call Summary
  4. Agent Outbound Call Summary
  5. Audio Media Quality
  6. Averages
  7. Call Admission Control
  8. Call Stats
  9. Calls by Direction
  10. Calls Quality
  11. Client Versions
  12. Destination Detailed
  13. Employee Basic
  14. Employee Detailed
  15. Extended Call Summary
  16. Extension Detailed
  17. File Transfer
  18. In vs. Out
  19. Lync Success
  20. Monthly Breakdown
  21. MOS
  22. Poor vs. Good
  23. Poor vs. Good Extended
  24. Queue Inbound Call Summary
  25. Response Group
  26. Response Group (RG) - Agent
  27. Response Group (RG) -Daily
  28. Response Group (RG) -Overview
  29. Response Group (RG) -Summary
  30. Response Group (RG) -Top
  31. Response Group (RG) -Weekly
  32. Standard Report
  33. Subnet Analysis
  34. Summary
  35. Summary Extended
  36. Summary Extended2
  37. Summary Ring Times
  38. Support Detailed
  39. Support Troubleshooting
  40. Test Call ID
  41. Test Extension 2
  42. Test Extensions
  43. User Adoption
  44. User Adoption Percentage
  45. Video Quality

 

Abandon

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Abandon1

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Agent Inbound Call Summary

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Agent Outbound Call Summary

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Audio Media Quality

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Averages

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Call Admission Control

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Call Stats

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Calls By Direction

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Calls By Quality

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Client Versions

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Destination Detailed

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Employee Basic

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Employee Detailed

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Extended Call Summary

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Extension Detailed

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File Transfer

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In vs. Out

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Lync Success

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Monthly Breakdown

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MOS

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Poor vs. Good

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Poor vs. Good Extended

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Queue Inbound Call Summary

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Response Group

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Response Group (RG) - Agent

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Response Group (RG) - Daily

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Response Group (RG) - Overview

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Response Group (RG) - Summary

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Response Group (RG) - Top

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Response Group (RG) - Weeklymceclip30.png

 

Standard Report

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Subnet Analysis

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Summary

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Summary Extended

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Summary Extended2

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Summary Ring Times

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Support Detailed

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Support Troubleshooting

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Test Call ID

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Test Extension 2

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Test Extensions

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User Adoption

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User Adoption Percentage

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Video Quality

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