Getting Started

Introduction to Trifecta Teams

• Welcome to Trifecta Teams
• How does Trifecta Teams Work?
• What is required for Microsoft Direct Routing to Work?
• What permissions do I need for Trifecta Teams?
• Using Microsoft Teams after Phone System Activation
• How to set Microsoft Teams as your primary telephony client (Windows)

Navigating the Web App

• How to Enable a User to Have Teams Dial Pad
• Adding Phone Numbers to Trifecta Teams
• Adding Activation Tokens to Trifecta Teams

Reporting & Misc.

• MAF Custom Reporting - Summary
• MAF Custom Reporting - 'Ready made reports'
• MAF Custom Reporting - Report Builder Examples
• Logging In & Out of CCX Poly Phones